Saying “that's expensive” at work
Why it can fall flat
“that's expensive”
When a quote lands above budget, a flat “that's expensive” can sound like a verdict on the other person's work or fairness, leaving them nothing to respond to. What you likely mean is that the price is over budget and you'd like to talk through options.
Say this instead
- 01
The quote came in higher than I expected. Can we check it against the budget before I go ahead?
Boss · Chat
Flags the cost to your boss in chat and asks for a second look without blaming anyone.
- 02
The renewal price is higher than we budgeted. Before we commit, I'd like to compare a couple of alternatives. Is that okay?
Boss · Email
Fits a recurring cost, since it asks your boss for permission to compare alternatives.
- 03
That price is more than we planned for. Could you look for one or two cheaper options so we can compare?
Coworker · Chat
Gives your colleague a clear next step instead of leaving them with a complaint.
- 04
Just saw the invoice. The amount is higher than I expected. Can you tell me what's included before I approve it?
Coworker · SMS
Handy for a quick check on a surprising invoice when you need the breakdown before signing off.
- 05
Thanks for the request. That option would take us well over the agreed budget. Shall we look at what could be scaled back?
Client · Email
Suits a client who asks for extras, because it keeps the limit firm and invites a trade-off.
- 06
Your fee is higher than what we have set aside for this role. Is there any flexibility on the percentage or the payment terms?
Recruiter / HR · Email
Helps when negotiating an agency fee, since it names the gap and asks a specific question.
- 07
This is over what we can spend this quarter. Can you find a cheaper option and bring me a short comparison?
Someone you manage · Chat
Sets a clear limit for someone you manage and tells them exactly what to do next.
Examples
Hi Fatima, Thanks for sending the quote for the venue. The total is higher than the budget we agreed for the team event, so I can't confirm it as it stands. Could you check whether there is a smaller room or a weekday rate that brings it closer to £1,500? Thanks, Siddharth
Hi Lesley, I've seen the printing quote and it's above what we budgeted. Could you ask for a price on a smaller run, and see if there's a cheaper paper option too?
What to avoid
- Saying the price is too much without naming what you would like to happen next leaves the other person stuck.
- Words like “ridiculous” or “overpriced” turn a budget issue into an accusation.
- Hinting that the work isn't worth the money is a mistake unless that is truly what you mean.
- Vague replies like “let me think about it” hide the real issue, so name the budget instead.