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What you think
“Are you kidding me? Again?”
What you send
“Can we look at why this keeps slipping?”

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Common things that are hard to say at work, grouped into six topics.

  1. 01

    Saying no and setting boundaries

    Turn down extra work, protect your time and give a clear no that people respect.

    “no” / “that's not my job” / “I'm busy”

  2. 02

    Delays and mistakes

    Own a missed deadline, a late reply or an error without over-apologizing.

    “sorry for the late reply” / “I made a mistake” / “I missed the deadline”

  3. 03

    Money

    Ask for a raise, chase an unpaid invoice or say the price is final.

    “please pay the invoice” / “I want a raise” / “no discount”

  4. 04

    Feedback and conflict

    Disagree, push back and give feedback people can actually hear.

    “per my last email” / “I disagree” / “you're wrong”

  5. 05

    Job search, time off and leaving

    Follow up on applications, ask for time off, turn down offers and leave on good terms.

    “I quit” / “I need a day off” / “following up on my application”

  6. 06

    Everyday messages

    Say thanks, give a heads-up, follow up and reply quickly in a way that sounds friendly and professional.

    “thank you” / “FYI” / “as soon as possible”