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Feedback and conflict

Better ways to say “dumb”

Why it can fall flat

“dumb”

People usually say “dumb” in the heat of a meeting or a rushed chat, and it hits the person instead of the idea, so they get defensive and stop listening. The point is that the plan won't work, and why.

Say this instead

  1. 01

    I don't think this plan will get us the result we want. Can I walk you through the two risks I see and suggest another option?

    Boss · Email

    Useful when you disagree with a senior person's plan, since it names the problem and offers a way forward.

  2. 02

    I'm not convinced this approach works. It adds a manual step that will slow us down. Can we look at another way to do it?

    Coworker · Chat

    Fits a quick chat thread because it gives one concrete reason instead of a verdict on the idea.

  3. 03

    I'd advise against this change. It's likely to cause delays without improving the outcome, and I'd like to suggest a different route.

    Client · Email

    Suits a client asking for something that will hurt their own goals, since it stays firm and focused on their outcome.

  4. 04

    I don't think this is the right call, and here's why: it skips the review step. Let's rework it before it goes out.

    Someone you manage · Chat

    Good for someone you manage, because it is direct about the flaw and clear about the next step.

  5. 05

    Honestly, I don't think that idea will work. Can we talk for five minutes before we commit to it?

    Coworker · SMS

    Helps when you need to stop a decision fast and want a short conversation instead of a long text argument.

  6. 06

    Thanks for suggesting that. I'd recommend a different approach, because that one is unlikely to fix the problem you described.

    Customer · Email

    Right for a customer whose proposed fix won't help, as it declines the idea without criticizing them.

  7. 07

    I have concerns about this decision. It doesn't seem to fit our goal of cutting turnaround time. Could we revisit it before Friday?

    Boss · Chat

    Fits a decision that is already made, because it ties your objection to a shared goal and asks for a review.

  8. 08

    I'm struggling to see the reasoning behind that requirement for this role. Could you explain what it's meant to screen for?

    Recruiter / HR · Email

    Suited to a hiring requirement that seems pointless, because it questions the rule and invites an explanation.

Examples

Email

Hi Eleanor, Thanks for sharing the new onboarding plan. I don't think the three-day approval step will work, because it would hold up every new starter and the team is already stretched. Could we meet tomorrow so I can suggest a shorter version that still keeps the key checks? Best regards, Faisal

Chat

Hi Ari, I don't think the new report format will work. It hides the numbers people look for first. Can we try a version with the summary at the top?

What to avoid

  • Calling the person's suggestion “a dumb thing to suggest” is a trap, so describe the idea and its effect instead.
  • Sarcasm such as “great idea, really” reads as an insult and hides your real point.
  • Raising the objection in front of a large group is a mistake when a private message would do.
  • Vague words like “bad” or “silly” with no reason attached give the other person nothing to work with, so name one concrete problem.
  • Softening so much that the disagreement vanishes defeats the purpose, so say clearly that you don't think it will work.

Rewrite your message

Add a few words about your situation for a better result.

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