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Feedback and conflict

What to say instead of “you're a people pleaser”

Why it can fall flat

“you're a people pleaser”

Colleagues may hear an insult about their character and shut down, so you get even less honesty. Usually you just want them to say when they disagree or are overloaded.

Say this instead

  1. 01

    I've noticed you often say yes before checking your workload. I'd rather hear "not yet" or "I need to move something" from you than find out later that things are stretched.

    Someone you manage · Email

    Fits a team member who overcommits, because it names the habit and says what you would rather hear.

  2. 02

    You don't have to take on every request that comes your way. If your plate is full, it's okay to say so.

    Coworker · Chat

    Good for a peer who keeps absorbing other people's tasks, since it is kind and gives them permission to say no.

  3. 03

    In the meeting you agreed with both options, even though they conflict. Which one do you actually prefer?

    Coworker · Chat

    Send it right after a meeting to ask for a real opinion without accusing anyone of anything.

  4. 04

    I get the sense you're agreeing to keep things smooth. I'd find it useful to hear any concerns you have about the plan, even the awkward ones.

    Boss · Email

    Suits a manager who rarely pushes back, because it asks for candor and presents it as useful to you.

  5. 05

    You've said yes to every option so far. Before we go further, which one do you really prefer? A clear choice helps me get this right.

    Client · Email

    Helpful when a client approves every option in a review and may have a preference they haven't voiced.

  6. 06

    You said yes to a lot this week. If something is too much, tell me directly. I'd rather know early.

    Someone you manage · SMS

    Short and low-pressure, so it suits a report who struggles to refuse, outside a formal check-in.

  7. 07

    You keep saying yes to things that seem to stress you out. Want to talk through how to say no? Happy to help you practice.

    Coworker · SMS

    Best with a colleague you already get along with, since it shows care and offers practical help.

Examples

Email

Hi Imogen, Thanks for picking up the extra reports this month. I've noticed you tend to say yes straight away, even when your schedule is already full. If a request is too much, please tell me directly so we can talk about it early. I value your honest view more than a quick yes. Best wishes, Felix

Chat

Hey Casey, in the call you agreed with everyone, even though the two ideas clash. What do you actually think we should do? I'd like to hear your real view.

What to avoid

  • Using the label in front of others or in writing that can be forwarded.
  • Words like “always” and “never” weaken your point, so mention one or two recent, specific examples.
  • Hinting that their kindness is a weakness, when what you want is their honest view.
  • Sarcasm such as “Do you ever say no?” tends to make people defensive.
  • Raising it while they are visibly stressed or right after a mistake.

Rewrite your message

Add a few words about your situation for a better result.

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