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Feedback and conflict

Alternatives to “this is unnecessary” at work

Why it can fall flat

“this is unnecessary”

Most people hear it as a verdict on their idea, with no reason offered for agreeing. The writer usually wants to question the task's value and suggest a simpler route.

Say this instead

  1. 01

    Can we talk through why this step is needed? I'm not seeing what it adds, and I want to make sure I'm not missing something.

    Boss · Chat

    Use this with a senior person you doubt, since it asks for their reasoning instead of refusing outright.

  2. 02

    I don't think we need this one. As far as I can see it adds work without changing the outcome. Can we drop it?

    Coworker · Chat

    Peers can handle this one when you want a fast, direct decision and have already checked what the task achieves.

  3. 03

    Thanks for the suggestion. I'd recommend we skip this step, as it won't change the result and would add time to the schedule. Happy to explain my thinking.

    Client · Email

    Clients asking for extra work respond well here because your view rests on results and timing, not on their judgment.

  4. 04

    I don't think this needs doing. Let's use that time on the launch checklist instead.

    Someone you manage · Chat

    Someone you manage who is spending effort on low-value work gets a concrete new task to move toward.

  5. 05

    Thanks for the update. I don't think another interview round is needed for this role, since I've already met the team. Could we move to the next step?

    Recruiter / HR · Email

    A repetitive hiring process is a fair place for this, as it gives your reason and asks for a clear next step.

  6. 06

    Hi Harper, we don't think a second visit is needed, as the first fix should cover this. We'd suggest waiting a few days before booking one.

    Customer · SMS

    Customers requesting an extra service you think won't help get a reason and a practical next move.

  7. 07

    I'm not convinced the weekly status report is necessary, as the same details are in the project tracker. Could we try without it for a month?

    Boss · Email

    Challenging a routine task goes down easier with a small, time-limited trial than with a flat no.

Examples

Email

Hi Ellie, Thanks for sending over the review checklist. I don't think the second sign-off is necessary, as the first reviewer already checks the same items. Could we try a single sign-off on the next two releases and see how it goes? Thanks, Abhishek

Chat

Hi Mark, quick thought on the Friday sync: the updates are already in the tracker, so I'm not sure we need the meeting. Could we cover it in a short written note instead?

What to avoid

  • Calling the task or idea pointless or a waste of time tends to be heard as a comment on the person behind it.
  • A one-line dismissal with no reason attached leaves the other person nothing to respond to.
  • If a private message to the person would do, keep your disagreement out of the group thread.
  • Piling on several complaints at once muddies things, so question one thing and suggest a simpler alternative.

Rewrite your message

Add a few words about your situation for a better result.

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