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Feedback and conflict

What to say instead of “that's pathetic”

Why it can fall flat

“that's pathetic”

Most people say “that's pathetic” right after a result or update falls far short of what was expected. The word attacks the person, who gets defensive, while the writer usually wants to say the work is below what's needed and must change.

Say this instead

  1. 01

    This is well below the standard I expect from you. Let's talk today about what went wrong and what needs to change.

    Someone you manage · Chat

    Fits a manager whose report delivered weak work, since it is firm, names the gap and moves straight to a conversation.

  2. 02

    I'm really disappointed with how this was handled. It doesn't match what we agreed, and I need it fixed by Friday.

    Coworker · Chat

    Suits a peer who let a shared task slip, because it states your reaction, the gap and a deadline.

  3. 03

    I don't think the proposed response is strong enough for the problem we have. Can we go through a firmer approach before we send it?

    Boss · Email

    Lets you call a plan inadequate without insulting the people behind it, and invites your boss to rethink it.

  4. 04

    Your team's response doesn't meet what we agreed. Please send a revised plan with clear dates by Thursday.

    Client · Email

    Good for a client or partner who under-delivered, as it is direct, sticks to facts and sets a clear next step.

  5. 05

    An offer at this level doesn't reflect the scope of the role or my experience, so I can't consider it as it stands. Is there room to revise it?

    Recruiter / HR · Email

    Fits a lowball offer because it rejects the number plainly and leaves the door open for a better one.

  6. 06

    That update fell well short of what we need. Call me when you're free so we can go through it properly.

    Someone you manage · SMS

    Helps as a quick, serious nudge after a poor update when you want a live conversation instead of a long text.

  7. 07

    Honestly, that effort wasn't good enough for this project. Can we talk before the 3pm meeting?

    Coworker · SMS

    Handy when you need to raise a problem fast and privately before it becomes visible to others.

Examples

Email

Hi Wendy, I read the report you sent this morning. It is well below the standard we need for a client review, with missing figures and several unanswered questions from last week. Please set aside time today so we can go through it, and plan to send a corrected version by noon tomorrow. Thanks, Abhishek

Chat

Kai, the test results you posted are incomplete and don't match what we agreed. I need a full set by 4pm today. Can you tell me now if that's a problem?

What to avoid

  • Don't label the person (“pathetic”, “useless”, “lazy”); describe the work or behavior instead.
  • Sarcasm and rhetorical questions like “Is this really your best?” only invite defensiveness.
  • Group chats and copied recipients turn a one-on-one issue into public embarrassment.
  • Wait to write until you can state the gap and the next step clearly, because anger tends to leak into the wording.

Rewrite your message

Add a few words about your situation for a better result.

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