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Feedback and conflict

What to say instead of “please clean up”

Why it can fall flat

“please clean up”

Nothing in “please clean up” says which task you mean or by when, so it can read as an order or a hint that someone is messy. You likely just want a tidy shared space and for the person to know what to do.

Say this instead

  1. 01

    Hey, could you wipe down the counter and clear your dishes before you head out? It helps keep the kitchen usable for everyone. Thanks!

    Coworker · Chat

    Fits a one-to-one nudge because it names the exact tasks and gives a reason, so it reads as a request and not a telling-off.

  2. 02

    Before you finish today, please tidy the shared desks and put the equipment back in the cupboard. Let me know if anything is missing or broken.

    Someone you manage · Chat

    Gives a clear task and a time frame, then invites them to flag problems, which suits someone you manage.

  3. 03

    Hi Aditi, the meeting room was left with cups and papers after this afternoon's session. Would it help if a short reminder went out to the team about clearing up after use?

    Boss · Email

    Raises a recurring issue upward by describing what you saw and suggesting a fix instead of complaining about a person.

  4. 04

    Hi Finley, could you please clear the work area before our team arrives at 9 tomorrow? It will let us start on time. Thank you.

    Client · SMS

    Links the request to a shared goal, starting on time, so it sounds practical and not critical of the client.

  5. 05

    Hello, a quick reminder that the rented room needs to be left tidy after use: rubbish in the bin and chairs back in place. Thank you for your help.

    Customer · Email

    Reminds politely and neutrally by stating the standard, handy when you are repeating a rule and not pointing at anyone.

  6. 06

    Hi all, the shared fridge will be emptied on Friday at 4 pm. Please take or bin anything of yours before then. Thanks!

    Coworker · Email

    Suits a group message because it sets a date and a simple action without singling anyone out.

  7. 07

    Hi Wayne, please clear your station and bin any waste before you leave tonight. Thanks.

    Someone you manage · SMS

    Stays short and direct for a quick end-of-shift reminder when the person is already heading out.

Examples

Email

Hi team, I noticed the kitchen was left untidy at the end of the day on Tuesday, with dishes in the sink and crumbs on the counters. Could everyone wash up their own things and wipe the surfaces before leaving? It will save time for whoever uses the space next. Thanks, Astrid

Chat

Hi Marco, could you clear the cups and papers from the meeting room before the 3 pm session? Thanks, I appreciate it.

What to avoid

  • A vague group message tends to get read by everyone as aimed at someone else.
  • A sarcastic “as always” or “again” turns a request into an accusation.
  • Leaving out what needs doing and by when makes the request easy to ignore or misread.
  • Making the request in front of others is a mistake when a private message would do.

Rewrite your message

Add a few words about your situation for a better result.

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