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Everyday messages

Saying “keep an eye out” at work

Why it can fall flat

“keep an eye out”

Someone hearing “keep an eye out” may not know what to watch for, by when, or what to do once it appears. You usually want them to notice something and respond in a specific way.

Say this instead

  1. 01

    Melissa, could you watch for the updated slides from design today and drop them in our channel when they land?

    Coworker · Chat

    Melissa is likelier to see the file first, so this fits when you want the slides shared with the whole group.

  2. 02

    If the revised budget reaches you before it reaches me, could you let me know? I can't place the order until I've seen it.

    Boss · Chat

    Use this when something may reach your boss before you and all you need is a heads-up, not any action.

  3. 03

    Hi Valentina, I sent my updated CV and portfolio this morning. Could you let me know once they've arrived? Thanks.

    Recruiter / HR · Email

    Asking for confirmation of arrival fits after you send documents, and it keeps the tone calm instead of anxious.

  4. 04

    Hi Naveen, our revised quote will reach you by 3 pm today, so it's worth checking your inbox, spam folder included, around then.

    Client · Email

    Give a client a set delivery time and name the spam folder, which saves you a follow-up later.

  5. 05

    Please ping me as soon as the vendor's reply about the invoice comes in. I need it before our 4 pm call.

    Someone you manage · Chat

    Tell the person you manage to flag the reply right away and give the reason, so the urgency makes sense.

  6. 06

    Your delivery is due between 2 and 5 pm today. Please check for a call or text from the driver and keep your phone nearby.

    Customer · SMS

    For deliveries, a clear time window tells the customer when to expect contact and what to listen for.

  7. 07

    Courier should drop the printed banners at reception this afternoon. Can you text me as soon as they show up?

    Coworker · SMS

    When you're away from your desk, a quick text request gets you word the moment the banners arrive.

Examples

Email

Hi team, IT will send a link on Wednesday morning to set up the new timesheet tool. Please open it by Friday and finish the setup so your hours can be logged from next week. If it hasn't reached you by Wednesday lunchtime, message me and I'll chase IT. Thanks, Charlotte

Chat

Quick one: the print shop said the proofs would be sent this afternoon. Can you tell me as soon as they arrive? I'd like to approve them today.

What to avoid

  • Say what the person is watching for by naming the item, the sender or the message.
  • Give a day or time so they know when the watching starts and stops.
  • Spell out the next step, such as forwarding it, flagging it or replying, because people rarely guess it.
  • Add one short line on why it matters, since people notice things more reliably when they know the reason.

Rewrite your message

Add a few words about your situation for a better result.

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