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Everyday messages

Saying “it's been a long time” at work

Why it can fall flat

“it's been a long time”

People usually say it when a reply is overdue or when they're greeting an old contact. In the first case it points at the other person's delay without naming what you need, so it reads as a sigh, and in the second it's warm but vague.

Say this instead

  1. 01

    Hi Harish, I'm following up on the contract we sent for signature on March 3. Could you let me know if you have any questions, or when we can expect it back?

    Client · Email

    This suits a client who has gone quiet on a document, since it names the item and the next step without blaming them.

  2. 02

    Hi Molly, checking in on the budget figures I asked for on Monday. Are you able to send them today, or do you need a bit more time?

    Coworker · Chat

    A peer gets an easy way to say they need more time, which keeps the request friendly.

  3. 03

    Hi Sarah, have you had a chance to look at the proposal I sent last Tuesday? I'd like to move ahead this week, so your thoughts would really help.

    Boss · Email

    With a manager, the reason for the timing is given without any pushing.

  4. 04

    Dear Mrs. Khan, we haven't yet received your reply about the delivery address for order 4821. Could you confirm it when you can, so we can dispatch your order?

    Customer · Email

    When a customer's reply is holding up their own order, this shows exactly what depends on it.

  5. 05

    Hello Theresa, I wanted to check in on the interview process for the analyst role. Is there an update on timing, or anything else you need from me?

    Recruiter / HR · Email

    After a silent stretch in hiring, it asks for information and offers help in the same breath.

  6. 06

    Hi Tom, I haven't received last week's timesheet yet. Could you send it over by end of day today?

    Someone you manage · Chat

    For someone you manage, the gap is stated plainly and the deadline is clear.

  7. 07

    Hi Lena, it's been ages since we worked together on the Pune project. How have you been? I'd love to hear what you're working on now.

    Coworker · Chat

    Use this as a LinkedIn or chat message to a former colleague, because the shared project makes it personal.

  8. 08

    Hi Ravi, it's Anna. We haven't spoken since the website project wrapped up, so I wanted to say hello. Would you be free for a quick call next week?

    Client · SMS

    Reconnecting with a past client whose number you already have works well here, and the small ask at the end invites a reply.

Examples

Email

Hi Harish, I'm following up on the quote we sent for review on May 12. Could you let me know if anything needs changing, or when you expect to decide? If it helps, I'm happy to talk it through on a short call. Kind regards, Anna

Chat

Hi Molly, quick check on the slide deck I asked for on Tuesday. Could you send it by 3 pm today? If it's delayed, let me know and we'll adjust the plan.

What to avoid

  • Skip counting elapsed days or stacking reminders in one message, though a single factual reference like the date you sent the item is fine.
  • Sighs and sarcasm, such as “finally” or “as I said before”, will only make the other person defensive.
  • When you need something, say it in the first sentence instead of opening with a vague line.
  • When reconnecting, leave blame for the silence out entirely, since a warm, specific line works better.
  • A follow-up should close with a clear ask and, where possible, a date.

Rewrite your message

Add a few words about your situation for a better result.

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