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Everyday messages

Saying “I'll be waiting” at work

Why it can fall flat

“I'll be waiting”

The word “waiting” is what stings, since it can sound like a sigh or a veiled warning that the other person is already late. A clear reply with a date you can plan around works better.

Say this instead

  1. 01

    Could you send the draft by Thursday noon? I'll pick it up from there and keep the rest of the schedule on track.

    Coworker · Chat

    Use this when your own task depends on theirs, since it gives a deadline and a reason.

  2. 02

    Could you let me know by Friday whether we can go ahead? I'd like to confirm the plan with the team that afternoon.

    Boss · Email

    Choose this when you need a decision, because it names a date and explains what the answer unlocks.

  3. 03

    Once I have the signed form, I can start on your order. Could you send it over by Wednesday?

    Client · Email

    Send this when work cannot begin without something from them, since it links the request to the next step.

  4. 04

    Please send me the updated figures by 3 pm today so I can include them in the summary.

    Someone you manage · Chat

    Try this with someone you manage, because it is direct, specific and tied to a clear purpose.

  5. 05

    Thank you for the update. I'm keen to hear the outcome, so could you tell me roughly when I can expect a decision?

    Recruiter / HR · Email

    Pick this after an interview or a long silence, since it shows interest without pressure.

  6. 06

    Hi Zainab, we're ready to book your visit once you confirm a time. Reply with a slot that suits you and we'll lock it in.

    Customer · SMS

    Text this when a booking is stuck on their answer, because it makes replying quick and easy.

  7. 07

    Hi Blake, I need your sign-off on the layout to move ahead. Can you reply by 5 pm today?

    Coworker · SMS

    Reach for this as a time-sensitive nudge when chat or email has gone unseen.

Examples

Email

Hi Megan, Thanks for sending the venue options. Could you confirm which one you prefer by Thursday? Once I have your choice, I can book it and send the invitations out that afternoon. Best regards, Felix

Chat

Hi Hugo, when you get a chance, could you send me the customer list by 2 pm tomorrow? I need it to finish the mailing.

What to avoid

  • A bare “I'll be waiting” with no date reads as pressure without telling them what to do, so leave it out.
  • Phrases like “as I said before” or “as per my last email” sound like blame, so skip them.
  • A lone full stop or an all-caps reminder is easy to misread in short messages, so steer clear of both.
  • Hinting that you are being kept waiting helps no one, so say what you need and by when.

Rewrite your message

Add a few words about your situation for a better result.

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