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Feedback and conflict

A kinder way to say “you're being condescending”

Why it can fall flat

“you're being condescending”

Saying “you're being condescending” right after a comment stings labels the person's character, so they dig in to defend themselves instead of listening. The writer wants the talking-down to stop, and describing how the comment came across gets there faster.

Say this instead

  1. 01

    When it's explained like that, I feel talked down to. I know this area well, so can we go through it as equals?

    Coworker · Chat

    Good in the moment because it names your reaction and what you want instead of accusing anyone.

  2. 02

    Can we find ten minutes this week? Some of the feedback has come across as talking down to me, and I'd find it easier to act on if it were more direct.

    Boss · Email

    Fits a pattern that keeps repeating, since it asks for a conversation rather than starting an argument.

  3. 03

    I'd like us to keep this collaborative. A few of the comments have felt like they assume I don't know the basics, so let's go through the details at the same level.

    Client · Email

    Sets a respectful tone with a client and keeps the working relationship intact.

  4. 04

    Your point in the meeting was useful, but the way it was put sounded dismissive of Abigail's idea. Can we talk about how to disagree so it lands better?

    Someone you manage · Chat

    Gives a manager a way to treat condescension in a team member as a specific, fixable behavior.

  5. 05

    That last comment felt like you were talking down to me. Can we talk it through when you have a few minutes?

    Coworker · SMS

    Short and private, so it suits a tense exchange when you don't want to reply in public.

  6. 06

    Thanks for the call. Some of the explanations felt aimed at someone new to the field. I'm experienced in this area, so I'd prefer we go straight to the role details.

    Recruiter / HR · Email

    Resets the tone politely and steers the conversation back to what you need to know.

  7. 07

    I want to help you sort this out. Could we keep the conversation respectful so I can fix it as quickly as possible?

    Customer · Chat

    Draws a line on tone while keeping the focus on solving the customer's problem.

  8. 08

    Can I raise something? The way my work was described in the meeting made it sound like I wouldn't follow the detail. I'd like to talk about that.

    Boss · Chat

    Best right after a meeting, when you can point to one clear example.

Examples

Email

Hi Andrew, I wanted to follow up on yesterday's review. When you went over the report, some of the comments felt like you were explaining things I already know well, and it came across as talking down to me. I'd really value your feedback, and it would help if we could go through it as peers. Are you free for 15 minutes on Thursday? Thanks, Farah

Chat

Hey Lou, quick thing: in the standup, the way you explained the process felt a bit like I was being talked down to. I'm happy to go through it together, I'd just like us to do it as equals.

What to avoid

  • Opening with “you always” or “you never” turns one moment into a charge against their character.
  • Guessing their motive, such as “you think you're smarter than me”, invites a fight, so describe what was said and how it landed.
  • Raising it in front of others only makes sense if it is already happening in public and you need to respond there.
  • A long message written while angry tends to backfire, so keep it short and specific and say what you want to change.

Rewrite your message

Add a few words about your situation for a better result.

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