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Feedback and conflict

Better ways to say “you're aggressive”

Why it can fall flat

“you're aggressive”

The word “aggressive” pins a label on the person instead of describing what they did, so they tend to argue with the label. You want a specific behavior to change, which works best when you name it and its effect.

Say this instead

  1. 01

    I'd like to give you some feedback on Tuesday's meeting. When the discussion got heated, my points were cut off. Could we agree a way to let each person finish?

    Boss · Email

    Fits feedback to a boss because it starts from your own experience and asks for a shared fix rather than accusing.

  2. 02

    In yesterday's review you raised your voice when Anjali questioned the numbers. I need you to ask questions calmly in those moments. Can we talk about how?

    Someone you manage · Chat

    Suits a one-to-one with someone you manage, when you need to set a clear expectation about how questions get asked.

  3. 03

    When you talked over Arin in standup, he couldn't finish his update. Can you let people finish before you jump in?

    Coworker · Chat

    Strongest right after the moment happens, since it names one behavior, its effect and a single request.

  4. 04

    Your last two emails listed several demands within an hour, which makes it hard to respond properly. Let's write down the open points and go through them one at a time.

    Client · Email

    Helps when a client's pressure is slowing the work and you want to steer the conversation back to specific points.

  5. 05

    Some of your recent messages have been quite heated. I want to help, so can we keep things calm and focus on the problem?

    Customer · SMS

    Useful when messages are escalating and you want to reset the tone by describing what you've seen, not blaming.

  6. 06

    In the last meeting you pushed back on several ideas in a row before I'd finished explaining. I'd like to finish my point first, then hear your concerns.

    Coworker · Email

    Good as a calm follow-up after a meeting, when you can point to specific moments and make a simple request.

  7. 07

    I've felt rushed on our last few calls. I need time to think this through properly, so I'll get back to you by Friday.

    Recruiter / HR · SMS

    Sets a timing boundary by giving a date, with no request for permission and no accusation toward the recruiter.

Examples

Email

Hi Nathan, In Thursday's planning meeting, you spoke over me twice while I was explaining the timeline. I'd like to finish my point first and then hear your concerns. Can we agree on that for the next meeting? Thanks, Michelle

Chat

Hi Rahul, in the call just now you raised your voice when Kelsey asked about the deadline. Can we keep questions calm, even when we disagree?

What to avoid

  • Labels like “aggressive”, “rude” or “difficult” turn feedback into an argument, so describe what happened instead.
  • Absolutes such as “always” and “never” invite debate, so cite one or two specific moments.
  • Claiming “everyone thinks so” weakens your point, so speak only for yourself and what you saw.
  • Feedback sent while you're still angry tends to come out harsher than intended, so wait until you can write it calmly.
  • Sarcasm or hints leave the other person guessing, so state the behavior and the change you want in plain words.

Rewrite your message

Add a few words about your situation for a better result.

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