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Feedback and conflict

Saying “you smell bad” at work

Why it can fall flat

“you smell bad”

“You smell bad” leaves out the one thing the person can act on and sounds like a verdict on them, so it humiliates before it helps. The writer usually wants to flag a fixable problem, quietly and kindly.

Say this instead

  1. 01

    Awkward one, sorry: I've picked up on some body odor when we're working close together. Thought you'd rather hear it from me.

    Coworker · SMS

    Close colleagues will accept this one, since it is brief, a little apologetic and states the fact without judging.

  2. 02

    This is uncomfortable to say, but there's been a strong body odor around you the last few days. I'd want someone to tell me, so I'm telling you.

    Coworker · Chat

    Private one-to-one chat is the only place for this, for times you can't speak face to face, and never in a group channel.

  3. 03

    Rory, quick heads-up: your jacket smells strongly of sweat today. Might be worth swapping it before the 2pm meeting.

    Coworker · SMS

    A one-off cause like a jacket suits this, and it points to a quick fix before a specific meeting.

  4. 04

    Hi Wayne, There's been a noticeable smell around you at work over the past couple of weeks, and I want to talk it through with you in person. Can we have ten minutes in the small meeting room at 3pm?

    Someone you manage · Email

    Managers can use this email when they want the issue stated clearly and the real conversation held in person.

  5. 05

    Miriam, do you have ten minutes in room 2 this afternoon? It's a personal matter, so I'd rather talk face to face.

    Someone you manage · Chat

    Treat this as an opener only, then say in person: “There's been a noticeable body odor lately, and I wanted to tell you.”

  6. 06

    Can I mention something awkward? There's been a noticeable smell of sweat in your office when we meet. Thought you'd want to know.

    Boss · Chat

    With a boss you get on well with, this offers information they'd want without telling them what to do.

  7. 07

    Wayne, there's a body odor I need to flag with you. It's easy to miss on yourself, and it's fixable. Can we talk privately for five minutes?

    Someone you manage · Chat

    Reports respond well to this private chat, which is plain about the issue and frames it as fixable rather than a character flaw.

Examples

Email

Hi Ravi, I'd like to speak with you privately about a personal matter. When we've worked side by side this month, there's been a strong smell of sweat, and I wanted to tell you directly. Could we meet for ten minutes tomorrow at 10am in the small meeting room? Best, Asha

Chat

Hi Meera, this is a bit awkward, but there's been a stale smell on your side of the desk pod lately, like sweat. Thought I'd mention it quietly rather than let it sit.

What to avoid

  • Put it in writing only when you must, because a message stays on record and can be forwarded or screenshotted.
  • Raising it in front of others, in a group chat or on a shared thread, adds embarrassment for no benefit.
  • Guessing at causes such as health, diet, culture or habits is a trap, so stick to what you have noticed.
  • Hints, jokes or vague notes to the whole team are worse than one clear, private sentence.
  • With a client, don't write to them, and raise it in person only as a last resort or ask your manager or account lead to handle it.

Rewrite your message

Add a few words about your situation for a better result.

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