Better ways to say “thank you for your patience”

Say this instead

1. 01

   Thanks for waiting on this. I've attached the figures you asked for, and I'm happy to go through them whenever suits you.

   Client · Email

   Use it when you finally deliver something late, since it names what they waited for and gives them something to act on.

   Use for my message
   Copy
2. 02

   Thanks for waiting. Your order has now been dispatched, and the tracking details are in your confirmation email.

   Customer · SMS

   A short text after a delay suits this one because it thanks them and gives the update in one go.

   Use for my message
   Copy
3. 03

   Thanks for giving me time on this. I've just sent the draft over, so have a look when you can.

   Coworker · Chat

   Friendly and informal for a peer who was waiting on your work, and it avoids a customer-service script feel.

   Use for my message
   Copy
4. 04

   Thank you for allowing the extra time on the report. It's ready for your review in the shared folder.

   Boss · Email

   This acknowledges your manager's flexibility and points straight to the finished work.

   Use for my message
   Copy
5. 05

   Appreciate you waiting on my feedback. I've added comments to your document, so we can go through them tomorrow if that works.

   Someone you manage · Chat

   Respect for a team member's time shows here, and the message moves quickly to the next step.

   Use for my message
   Copy
6. 06

   Thank you for giving me time to think it over. I'd like to go ahead with the next round.

   Recruiter / HR · Email

   Fits when you've kept a recruiter waiting for your decision and now have a clear answer.

   Use for my message
   Copy
7. 07

   Thanks for staying with me while I checked this. I have an answer for you now.

   Customer · Chat

   Good in live chat after a pause, when the customer has been sitting with no reply.

   Use for my message
   Copy
8. 08

   Thanks for waiting on the update. The review is done. Could I call you at 3 pm to go through it?

   Client · SMS

   Quick texts like this turn the thanks into a concrete next step.

   Use for my message
   Copy

Examples

What to avoid

• Using the phrase as an automatic sign-off on every message makes it sound empty.
• Thanking someone for patience before they've had a chance to be impatient, such as in the first line of a request, feels presumptuous.
• Stacking it with extra pleasantries like “we truly value your patience” is unnecessary when a simple “thanks for waiting” does the job.
• Thanks should never stand in for a missing update, so say what has happened or what the next step is.

Related phrases

• Better ways to say “you're busy” at work→
• “Best wishes”: how to say it politely→
• “Moving forward”: how to say it politely→
• Better ways to say “reminder about the due date”→
• A kinder way to say “kind regards”→
• Better ways to say “please be patient”→