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Saying no and setting boundaries

How to say “please go somewhere else” professionally

Why it can fall flat

“please go somewhere else”

Without a reason or a next step, “please go somewhere else” can leave the person feeling shut out and unsure where to turn. Most of the time you only want to protect your time or space while still pointing them to real help.

Say this instead

  1. 01

    I'm in the middle of something that needs quiet. Could you take this conversation to the break room or a meeting room?

    Coworker · Chat

    Use this when chatter or noise is breaking your focus and you want to stay friendly while asking for a quieter spot.

  2. 02

    I can't help with this one. Priya on the finance team handles it, so she's the best person to ask.

    Coworker · Chat

    Pick this when the request truly belongs to someone else, since naming a person gives a clear next step.

  3. 03

    I can't take this on alongside my current priorities. Could you check with Gabriel whether someone else has capacity, or tell me which of my tasks should move?

    Boss · Email

    Send this when you are at capacity, because it puts the trade-off in front of your manager instead of just refusing.

  4. 04

    This request is outside what our team handles, so we're not the right fit. A specialist provider would serve you better, and I'm happy to share how to find one.

    Client · Email

    Try this when a client asks for something outside your scope and you need to be clear but still kind.

  5. 05

    Hi, we're unable to help with this request. Please contact the manufacturer directly through their support line. Thanks for understanding.

    Customer · SMS

    Choose this when the issue is not yours to fix and the customer needs one clear place to go.

  6. 06

    I need to focus until 3 pm. Please bring this to the team channel, or book 15 minutes with me tomorrow morning.

    Someone you manage · Chat

    Good for someone you manage, since it sets a boundary and still leaves them a way to reach you.

  7. 07

    Thanks for getting in touch. This role isn't a fit for me, so please don't send further openings of this kind. I'll reach out if my situation changes.

    Recruiter / HR · Email

    Fits when you want unwanted job pitches to stop and still keep the exchange courteous.

Examples

Email

Hi Darnell, Thanks for sending this over. Our team doesn't handle invoice disputes, so we can't take it on. The accounts team is the right place for it, and I've copied Ayesha there so she can pick it up with you. Best regards, Nina

Chat

Hi Devon, I'm heads-down on a deadline until 2 pm and can't take this on right now. Could you ask in the team channel, or grab me after 2?

What to avoid

  • Don't give an order with no reason or direction, such as a bare “go away” or “not now”.
  • Sarcasm or a sigh in text, like “as I already said”, will make the message feel hostile.
  • Over-apologizing can blur the boundary until the other person doesn't realize you said no.
  • Sending someone elsewhere only helps if you know it is the right place, or they will just come back.

Rewrite your message

Add a few words about your situation for a better result.

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