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Delays and mistakes

What to say instead of “my car broke down”

Why it can fall flat

“my car broke down”

A bare “my car broke down” can sound like a vague excuse, and people are left guessing about the work. You likely want to explain the delay briefly and give them what they need to plan.

Say this instead

  1. 01

    Hi Keisha, my car has broken down on the way in. I'll be about an hour late and will join the 10am call from my phone if I can.

    Boss · SMS

    Fits when you're stranded and short on time, since it gives the cause, a delay estimate and your plan for the meeting.

  2. 02

    Hi Mark, my car has broken down and I'm waiting for roadside help. I'll send you a clearer arrival time by 9:30. Could someone cover the 9am check-in?

    Boss · Email

    Helpful when the delay is uncertain, because it promises an update instead of a fixed time and asks for one specific thing.

  3. 03

    Heads-up: car trouble this morning, so I'll be offline until about 11. Could you cover the handover at 9? My task list is in the shared doc.

    Coworker · Chat

    Good when someone else has to step in, since it names the cover you need and where to find the work.

  4. 04

    Hello Ms. Sandhu, my car has broken down, so I can't reach our 2pm meeting on time. Could we move it to 3:30, or hold it by video call at 2?

    Client · Email

    Gives the client two easy options, so the meeting can still go ahead without a long explanation.

  5. 05

    My car's broken down so I'm running late. Please start stand-up without me and I'll join when I arrive. Message me if anything urgent comes up.

    Someone you manage · Chat

    Keeps your team moving by telling them what to do in your absence and how to reach you.

  6. 06

    Hi, it's Dan, your technician today. My vehicle has broken down, so I'll reach you around 2pm instead of noon. Is that okay, or would you prefer to rebook?

    Customer · SMS

    Suits a customer waiting at home, as it offers a new time and lets them choose to rebook.

  7. 07

    Hello Avery, my car has broken down on the way to the interview. Could I join by video at 10:30, or move to later today? I'm still keen to attend.

    Recruiter / HR · Email

    Shows you're still interested while offering practical choices, so the recruiter can decide quickly.

  8. 08

    My car broke down and the repair will take most of the day. I'll work from home instead, starting at 10. Does that work for you?

    Boss · Chat

    Useful when you can still do the work but can't get in, because the breakdown becomes a change of location, not a lost day.

Examples

Email

Hi Fatima, My car has broken down on the way to the office and I'm waiting for the tow truck. I expect to arrive around 11:30. I can take the 10am client call from my phone, and I've shared the notes for the afternoon review in our team folder. Thanks, Rohan

Chat

Morning all, car trouble on my side. I'll be in around 11:30. Could someone open the 10am planning call? I'll dial in from my phone as soon as I can.

What to avoid

  • Sending only “my car broke down” with no arrival time or plan leaves people stuck, so always add when you expect to be there.
  • Long stories about the breakdown aren't needed, since one line of cause is enough.
  • If you're waiting on a tow or repair, skip the exact arrival time and say when you'll send an update.
  • Leaving your team guessing about meetings or tasks causes confusion, so say what you can still do and what needs cover.

Rewrite your message

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