“How do I pronounce your name”: how to say it politely

Say this instead

1. 01

   I'd like to get your name right before we meet. What's the right way to say it?

   Coworker · Chat

   Good for a new colleague you'll meet soon, since it shows you want to get the name right before you first say it.

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2. 02

   Before our call on Thursday, I want to be sure I say your name correctly. Would you mind sharing how you say it?

   Client · Email

   Suits a first client call, because it's polite, gives them time to reply and puts the effort on you.

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3. 03

   Thanks for reaching out. I'd like to say your name properly when we speak. Is it "shi-VAWN"? Please correct me if not.

   Recruiter / HR · Email

   Offering a phonetic guess makes replying easy, and it fits when you've only seen the name written down.

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4. 04

   I'm introducing you to the partner team on Friday and want to get your name right. How do you say it?

   Boss · Chat

   Giving a clear reason for asking makes it read as preparation instead of a slip.

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5. 05

   Hi, I'll be calling you tomorrow about your order. How do you pronounce your name, so I can say it correctly?

   Customer · SMS

   Short and clear about when you'll call, it lets the customer answer at their own pace before the call.

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6. 06

   Welcome aboard! Could you send me a quick voice note saying your name? I'd like to get it right from day one.

   Someone you manage · Chat

   Handy for someone new on your team, since hearing the name is easier than reading a spelling.

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7. 07

   Quick one: I've only seen your name written down. Is it said the way it looks, or differently?

   Coworker · SMS

   Light and low-pressure, this text suits someone you know a little but have never heard say their own name.

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Examples

What to avoid

• Guessing and sticking with a wrong version is worse than asking early, which is kinder than correcting later.
• Calling the name hard, unusual or long makes the person feel like a problem.
• Unless they bring it up themselves, leave the question of where the name comes from alone.
• Swapping in a nickname or shortened version without being asked takes the choice away from them.
• Waiting until you're already in the meeting or on the call leaves no time to ask well.

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