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Feedback and conflict

Better ways to say “stop trash talking”

Why it can fall flat

“stop trash talking”

Most people hear “stop trash talking” as a scolding, so they get defensive instead of listening. The writer usually wants the negative talk to end and any real problem raised in a useful way.

Say this instead

  1. 01

    I'd rather not get into negative talk about Hayden. If you have an issue with their work, it's better to raise it with them directly.

    Coworker · Chat

    Good when a peer is venting about a colleague and you want out of it without starting an argument.

  2. 02

    Can we leave Kavya out of this? If you've got a problem with her work, I'd take it to her directly.

    Coworker · SMS

    Short and calm, so it suits a quick text when someone starts complaining about a third person.

  3. 03

    Let's keep this thread to the work, please. Personal comments about people who aren't here don't help us get things done.

    Coworker · Chat

    Handy in a group chat, since it resets the tone without naming anyone.

  4. 04

    Some of the comments I've heard about the design team aren't constructive. If there's a problem, bring it to me with specifics, but I need the personal remarks to stop.

    Someone you manage · Chat

    Sets a clear expectation and gives the person a proper route for real concerns.

  5. 05

    Following up on our chat: comments about colleagues need to stay professional. If you have concerns, bring them to me with examples and I'll help work out next steps.

    Someone you manage · Email

    A written follow-up confirms the expectation after a verbal conversation.

  6. 06

    I wanted to raise something: some comments about another team have turned personal and are starting to affect how we work together. Can I get your view on how to handle it?

    Boss · Email

    Flags the issue upward without accusing anyone and asks for guidance rather than action.

  7. 07

    I want to resolve your concerns, but I'd ask that we keep the discussion respectful toward my team. Please tell me what went wrong and what you need, and I'll look into it.

    Client · Email

    Holds a respectful boundary and keeps the focus on fixing the actual problem.

  8. 08

    I understand you're frustrated, and I'm happy to look into this. I do need us to keep the language respectful toward our staff so I can help you properly.

    Customer · Chat

    Acknowledges the frustration first and then sets the limit, which helps the customer calm down.

Examples

Email

Hi Marvin, I've noticed some of the comments about the sales team in our meetings have become personal. I know the handover problems have been frustrating, but I need us to keep remarks about colleagues respectful. If you have specific issues with the process, send them to me and I'll raise them with the right people. Thanks, Maya

Chat

Hey Diego, can we keep the comments about Monica's work out of this thread? If something's not working, let's list the specific issues and take them to her directly.

What to avoid

  • Labels like “trash talking”, “gossiping” or “toxic” describe the person instead of the behavior, so leave them out.
  • Correcting someone in front of the whole group is best skipped unless the comments are happening there and a short reset is needed.
  • Vague accusations such as “people are saying” help no one, so point to specific comments instead.
  • A joke or an eye-roll in reply tells them the talk is acceptable.
  • Leaving out an alternative is a mistake, so tell people where real concerns can go.

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