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Everyday messages

Alternatives to “roger that” at work

Why it can fall flat

“roger that”

Reply “roger that” and a reader may hear stiff radio talk or a joke, depending on who they are. Most of the time you just want to confirm you got the message.

Say this instead

  1. 01

    Understood, thanks for the update.

    Boss · Chat

    Understood works for a manager because it is short, respectful and shows you took in the instruction or change.

  2. 02

    Got it, thanks!

    Coworker · Chat

    Friendly and quick, this suits everyday chat between peers when nothing more is needed.

  3. 03

    Thank you for your message. I've received it and understand the changes you've described.

    Client · Email

    Formal wording like this fits a client who sent details and wants to know they arrived.

  4. 04

    Thanks, I've seen your update. All clear on my side.

    Someone you manage · Chat

    Someone you manage learns their message was read and that they have nothing more to do.

  5. 05

    Thanks, received. I've noted the interview time of Tuesday at 10 am.

    Recruiter / HR · SMS

    Texting a recruiter calls for brevity, and repeating the interview time shows you have the details.

  6. 06

    Thanks for letting us know. We've received your request and understand what you need.

    Customer · Email

    Customers feel heard here, and nothing is promised about how their request will turn out.

  7. 07

    Seen this, understood. Thanks for the heads-up.

    Coworker · SMS

    Colleagues sending a quick text about a room change or a delay will appreciate this brief reply.

  8. 08

    Thanks, noted. I've read the revised priorities and understand them.

    Boss · Email

    Email gives your manager a written record that you read the new priorities.

Examples

Email

Hi Valentina, Thanks for sending the revised schedule. I've read it and understand that the review has moved to Thursday at 11 am. I've updated my calendar. Best regards, Aaron

Chat

Got it, thanks Lou. Noted that the client call is now at 4.

What to avoid

  • Radio-style phrases like “copy that” or “10-4” belong only with people in your close team.
  • A bare “ok” or “k” to your boss or a client can come across as cold.
  • Adding a promise you haven't made just to seem agreeable creates trouble later.
  • If the sender is waiting for an answer or a decision, “noted” by itself leaves them hanging.

Rewrite your message

Add a few words about your situation for a better result.

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