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Everyday messages

Alternatives to “please leave a review” at work

Why it can fall flat

“please leave a review”

Most readers hear “please leave a review” as a command or a mass template, with no reason to give up their time. You are really asking a favor, so make it easy, say why it matters and let them decline.

Say this instead

  1. 01

    Thanks for choosing us, Kevin. If you're happy with how it went, a short review would help other people find us. Here's the link: [link]

    Customer · Email

    Use it as a follow-up after a sale or service, since it links the request to their good experience and says why it helps.

  2. 02

    Hi Emily, it was a pleasure working on the website project with you. If you were happy with it, would you write a short review of working with us? It helps new clients know what to expect and means a lot to our small team. [link]

    Client · Email

    Suits the end of a project, when the relationship is warm and you can offer a reason or two without pushing.

  3. 03

    Hi Sam, thanks for stopping by today. Would you share a quick review of your visit? It really helps us: [link]

    Customer · SMS

    Send it soon after a visit or delivery, while the experience is fresh and the link is one tap away.

  4. 04

    Now that the project is wrapped up, would you be open to leaving us a short review? Happy to send the link if that's easier.

    Client · Chat

    Offering an easy yes or no fits a relaxed chat with a client you already know well.

  5. 05

    Hey Anton, could you add a review of the new onboarding tool on the internal feedback page? Two lines on what worked and what didn't is plenty: [link]

    Coworker · Chat

    Saying how much to write makes the task feel small, which helps when busy colleagues owe you peer input.

  6. 06

    Hi Arin, now that you've finished the training course, could you add a short review on the learning portal? Your honest view will help me decide whether to book it for the rest of the team. [link]

    Someone you manage · Email

    Explaining how the feedback will be used and asking for honesty frees your report from feeling they must be positive.

  7. 07

    Hi Elena, when you get a moment, could you leave a short review for the supplier on their site? Link here: [link]. Thank you!

    Boss · SMS

    Brevity and open timing suit a favor for your manager that isn't urgent.

Examples

Email

Hi Nadia, Thank you for trusting us with the new brochure. If you have a few minutes, would you write a short review of working with us on our reviews page: [link]? It helps other small businesses see what to expect. Thanks again, Chris

Chat

Hi Lena, glad we got the billing issue sorted today. If you felt well looked after, would you mind leaving a short review of the support you got? Here's the link: [link]

What to avoid

  • Don't ask for five stars or a glowing review, because an honest one is what you want.
  • Offering a discount or gift for a review is risky unless the platform's rules clearly allow it.
  • Guilt lines like “we'd be so disappointed if you didn't” push people away, so skip them.
  • A reason or two and one clear link work better than a long paragraph.
  • One polite reminder is the limit, and after that leave the person alone.

Rewrite your message

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