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Feedback and conflict

Better ways to say “pay attention to detail”

Why it can fall flat

“pay attention to detail”

People usually say “pay attention to detail” after spotting a mistake in someone's work, but it reads as a broad criticism that names no error. The writer wants those specific mistakes fixed and checked before the work goes out.

Say this instead

  1. 01

    I found a few errors in the figures in this report. Please check the numbers against the source data before you send the next one.

    Someone you manage · Email

    Fits when the mistakes are specific and you want a clear next step instead of a general warning.

  2. 02

    Could you do a final read-through before sending these out? A couple of typos and a wrong date slipped through this time.

    Someone you manage · Chat

    Good for a quick correction on a small issue when you want to keep the tone light.

  3. 03

    Heads up: the draft has two wrong dates and an old logo. Could you check it again before it goes to the client?

    Coworker · Chat

    Naming the exact problems lets a peer fix them without feeling lectured.

  4. 04

    I noticed the brief lists two different deadlines. Could you confirm which one is right so we're working from the same details?

    Boss · Chat

    Asking about conflicting details as a question keeps the message respectful when it goes up to a boss.

  5. 05

    Could you double-check the details on the form before resubmitting? The address and invoice number don't match our records, and they need to match for us to process it.

    Client · Email

    Giving the practical reason accuracy matters lets the client see a need instead of a complaint.

  6. 06

    Hi, your order form is missing the unit number and postal code. Please check the details and resend so we can ship it today.

    Customer · SMS

    Short and specific, it tells the customer exactly what to fix and what happens next.

  7. 07

    Please re-check the rota before you send it round. Two shifts overlap and one name is missing.

    Someone you manage · SMS

    Time-sensitive fixes suit it, since you need the corrected version back quickly.

  8. 08

    Before this goes out, could we both do a line-by-line check of the contract? A couple of clause numbers don't match and I'd like to catch them now.

    Coworker · Email

    Shared documents suit this one, because framing the check as joint work fits errors that reflect on both of you.

Examples

Email

Hi Lavanya, Thanks for sending the monthly sales summary. I found three places where the totals don't match the source sheet, so I've marked them in the attached file. Please check them and send me a corrected version by Thursday noon. If it would help, we can go through your checking steps together. Best, Marcus

Chat

Hi Peyton, the slides look good overall. Two of the dates on slide 4 don't match the schedule. Can you check the rest against the schedule before we send them at 2?

What to avoid

  • Using “you always” or “you never” about mistakes turns a fixable error into a verdict, so point to the specific errors instead.
  • Sarcasm such as “thanks for being so thorough” hides the request and sounds hostile.
  • Sending the message to a whole group when the issue concerns one person puts that person on the spot.
  • Vague lines like “be more careful” leave the person guessing what to change.

Rewrite your message

Add a few words about your situation for a better result.

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