How to say “not a big deal” professionally
Why it can fall flat
“not a big deal”
Someone who hears “not a big deal” may feel their effort, worry or apology was waved away, even though you meant that things are fine. You usually want to say the issue is small and nobody needs to stress.
Say this instead
- 01
No worries at all, it didn't cause any problems. Thanks for letting me know.
Coworker · Chat
Use it when a colleague apologizes for a small slip, since it reassures them and thanks them for speaking up.
- 02
Thanks for flagging the delay. It doesn't affect our timeline, so there's nothing you need to change on your side.
Client · Email
Pick this for an anxious client, because it gives the concrete reason the delay is minor.
- 03
Thanks for checking in. It's a minor issue and I have it under control.
Boss · Chat
Send it when your manager asks about a small problem, as it stays calm and shows you looked at it.
- 04
Hi Ciaran, thanks for pointing out the typo. It's minor and easy to fix, so please don't worry about it. Good catch.
Someone you manage · Email
Try it when someone you manage is nervous about a mistake, because it eases the stress and credits their attention.
- 05
Hi Rowan, thanks for letting us know you're running ten minutes late. That's fine, we'll see you when you get here.
Customer · SMS
Fits a quick text to a customer who is apologizing for a small delay.
- 06
Thanks for the update on the new interview time. It's a small shift and it works for me.
Recruiter / HR · Email
Choose it when a recruiter apologizes for a change, since it confirms you are fine with it.
- 07
Thanks for the reminder. It's low priority for me right now, so I'll pick it up after the Friday report.
Coworker · Email
Reach for it when someone chases a task you see as minor, because it explains where the task sits without dismissing them.
- 08
Quick update: the printer issue was minor and is sorted now. Nothing needs your attention.
Boss · SMS
Good for a short message to a busy manager who only needs to know the issue is handled.
Examples
Hi Megan, Thanks for letting me know the figures were sent a day late. It doesn't affect the review on Thursday, so there's no need to apologize. I appreciate you telling me straight away. Best regards, Anil
Thanks for the heads-up, Malik. It's a small change and doesn't affect my part, so all good on my side.
What to avoid
- Don't use “not a big deal” when the other person clearly feels the matter is important to them.
- Words like “just” or “only” can shrink their effort, as in “it's just a typo”.
- A sigh or a curt one-line reply can make the phrase read as irritation.
- Sarcasm such as “sure, no big deal” usually comes across as meaning the opposite.
- If something will still need action from them, don't call it minor; say what, if anything, is needed.