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Everyday messages

Alternatives to “let's discuss” at work

Why it can fall flat

“let's discuss”

The word “discuss” does the damage here, since it promises a conversation but names no topic, time or reason, so it can read as ominous or dismissive. A better note names a real talk about something specific and tells the other person what to expect.

Say this instead

  1. 01

    Could we find 15 minutes this week to talk through the budget changes? I'd like your view before I finalize the plan.

    Boss · Email

    Use this with your boss when you need input, since the topic, length and reason are all clear and a yes comes easily.

  2. 02

    Got a few minutes today to go over the launch checklist? A quick call might be easier than typing it all out.

    Coworker · Chat

    Good for a peer when a chat thread is getting long, because a quick call offers a faster way to sort it out.

  3. 03

    Thanks for the revised brief. I'd like to talk through the timeline with you. Are you free Thursday at 11 or Friday afternoon?

    Client · Email

    This one thanks the client, names the topic and offers two options, which keeps them in control of the schedule.

  4. 04

    I've read your proposal and have a few thoughts. Can we talk tomorrow at 3 pm? Please bring any questions you have.

    Someone you manage · Chat

    Tells the person you manage that feedback is coming, without making it sound like bad news.

  5. 05

    Thanks for sharing the role details. Before we go further, I'd like to talk through the salary range and remote options. Could we speak Wednesday or Thursday?

    Recruiter / HR · Email

    Useful with a recruiter when you're interested but need key points settled, because it states exactly what you want to cover.

  6. 06

    Hi Miriam, it's Noor about your order. Can I call you today between 2 and 4 to go over it? Reply with a time that suits you.

    Customer · SMS

    Short enough for a text, and the time window means the customer isn't left guessing.

  7. 07

    Can we talk about the rota change before Friday? I'm free after 4 today if a call works for you.

    Coworker · SMS

    Fits a time-sensitive issue when you need a quick answer outside chat or email.

  8. 08

    I'd like to go through the Q3 numbers with you before the team meeting. Do you have 10 minutes this afternoon?

    Boss · Chat

    Handy as a quick prompt before a deadline, since it gives a reason and asks for only a small slice of time.

Examples

Email

Hi Nandini, Thanks for sending the updated vendor quote. A couple of the line items look higher than we planned for, so I'd like to talk them through with you. Are you free for 20 minutes on Wednesday morning or Thursday after lunch? Best regards, Daniel

Chat

Hi Alfie, I saw your note on the schedule change. Do you have 10 minutes after standup to talk it through? I want to make sure we're both clear on the dates.

What to avoid

  • Sending “let's discuss” by itself as a reply, with no topic or time attached.
  • Using it when you're unhappy is a mistake, so name the topic and spare the person from worrying.
  • Leaving the time open-ended makes it hard to say yes, so suggest a length and a day.
  • A long back-and-forth in writing is a poor fit when a short call would settle it.

Rewrite your message

Add a few words about your situation for a better result.

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